STORM CLAIMS: If your property has been damaged as a result of the recent weather conditions and you don't need us to take urgent action you can notify us online of your claim. 

If you do require urgent action to be taken by us, call: 0800282652

STORM CLAIMS: If your property has been damaged as a result of the recent weather conditions and you don't need us to take urgent action you can notify us online of your claim. 

If you do require urgent action to be taken by us, call: 0800282652

Make a weather related property claim

  • 1Before making a claim
  • 2Your claim
  • 3The damage
  • 4Your details
1step 1 of 4
step 1 of 4

Before making a claim

We are sorry that you have been affected by the recent weather conditions. If your buildings have been damaged following the bad weather, you can complete this form to make a claim, providing that:

  1. You know your policy number and have the policy documents to hand.
  2. Your buildings, which includes, your home, commercial properties, garages, outbuildings, and boundary walls, insured by us, have been damaged by a storm or a flood. Please note that if your fences or gates have been damaged by high winds this is specifically excluded.
  3. Your claim doesn’t require any urgent action from us.
  4. You have a free 5 to 10 minutes to complete the form.

If all the above statements apply, please proceed.

If not, then please contact your agency between 9am and 5pm, or call our claims department on 0800 072 0168, between 8am and 6pm.

If you a need to make a claim outside of these times, please call 0800 282 652 (24 hours a day, 7 days a week) and use option 4.

By submitting this claim you confirm that all of the above information is correct to the best of your knowledge.