Make a Motor Insurance claim

If you’ve had an incident involving your vehicle, we’re sorry to hear that. This form is the quickest way to start a claim if:

It’s a Private Car policy (policy starts with 002x)
You have your policy number ready
Your vehicle is safe to drive and you’re not in urgent need of roadside help
You’re the policyholder, a named driver, or NFU Mutual staff
It’s a single-vehicle incident

If your claim involves any of the following, please give us a quick call so we can help right away:

Collision where you have the third party details
Collision with a pedestrian or cyclist
Theft or Fire
Glass damage only
Damage to someone else’s property

Does your claim meet the above criteria?

Yes

No

It is not possible to notify us of your claim online

You should call our motor claims notification department on:

0800282652

24 hours a day, 7 days a week

Need help with your policy number?

You will find it on any documentation we have previously sent you e.g. Renewal Quote or Policy Schedule.

It takes the format of 002x1234567.

Notifier's details

Are you the policyholder?

Yes

No

Policyholder's contact details

Would you like to receive the claim reference number by email?

Yes

No

Supporting you during your claim

Do you have any additional needs that you would like to tell us about? This will allow us to provide the specific support you need during your claim and this may be something temporary or permanent.

Yes

No

Details of your claim

Where did the incident take place?

If you do not know the location of the incident please leave this section blank.

Driver details

Do you intend to make a claim for damage to your vehicle?

Yes

No

Is your vehicle currently driveable?

Yes

No

Are you still in possession of the vehicle?

Yes

No

Where is the vehicle currently?

I confirm that the information provided by me as part of this claim form is to the best of my knowledge true and complete:

Yes

I understand that in order to advance my claim NFU Mutual will share information related to my claim with other organisations and public bodies:

Yes

I understand that although my claim has been reported to NFU Mutual, policy cover has not yet been confirmed. Confirmation that the claim is covered and progressing cannot be assumed until a full written acknowledgement has been provided by NFU Mutual.

Yes

To find out more about how we use your personal information, please read our Privacy Policy.