An Environmental, Social and Governance (ESG) Spotlight on our Motor Claims Approach

We've been making meaningful progress against our Responsible Business Strategy, following its launch in 2022.  

To help lift the lid on some of the activity taking place, our short film outlines how our approach to motor claims supports our commitment to positive environmental practices. 

Please note that should you wish to view the film with subtitles, you can activate this feature by clicking the “CC” icon that is located at the bottom-right of the video.

Nick Blacknell, Head of Claims Supply and Services at NFU Mutual, said: “At NFU Mutual, we are actively working with our supply partners to reduce our impact on the environment, helping to drive the UK’s transition to a low carbon economy.  

“In this short film, we visit an auto repair centre to explore how our customer offering and ongoing engagement with suppliers are key components that demonstrate our Responsible Business activity and make sure that we can meet the needs of our customers both now and in the future.” 

Our Responsible Business Strategy

Our approach to Motor Claims forms part of NFU Mutual’s Responsible Business Strategy and contributes to our strategic ambition of Caring for the Environment.

Find out more about our Responsible Business Strategy and strategic ambitions, by visiting our Responsible Business web hub.