STORM CLAIMS: If your property has been damaged as a result of the recent weather conditions and you don't need us to take urgent action you can notify us online of your claim. 

If you do require urgent action to be taken by us, call: 0800282652

STORM CLAIMS: If your property has been damaged as a result of the recent weather conditions and you don't need us to take urgent action you can notify us online of your claim. 

If you do require urgent action to be taken by us, call: 0800282652

Dog and Cat Insurance

Help protect your beloved dog or cat.

We’ve got years of experience looking after pets – talk to us about high quality cover for yours, and peace of mind for you.

This cover is only available if you are taking out a new home contents insurance policy or when adding to an existing policy.

Insurance overview

Pets aren’t just animals, they’re an important part of the family. So if something should happen to your cat or dog, the last thing you’d want to be worrying about is vet’s bills.

If you're one of our existing home contents insurance policyholders, our Dog and Cat Insurance allows you to include cover for vet’s fees after an accident, illness or disease, as well as protect you against their loss. Leaving you to concentrate on taking care of them.

Things you should know

Cover availability and the premium you will pay for your pet can vary depending on the age of the animal at policy commencement and renewal.

After your dog or cat's 10th birthday, cover may be reduced depending on the health of your animal. This means they'll only be protected after an accident, not against illness or disease.

All cover will stop after their 15th birthday unless you have taken out Permanent Health Extension, which provides full cover throughout the time your dog or cat is insured with us.

To be eligible for the Permanent Health Extension your animal must fulfil a number of acceptance criteria, one of which is being less than seven years old at policy inception. The Permanent Health Extension is not available for working dogs. 

You choose what's covered:

  • Vet’s fees up to £2,000 for each incident following an accident, illness or disease, including alternative treatments, transport, boarding and resting place costs.
  • Loss of animal due to death by accident, illness, disease, theft or straying - non-working dogs: up to the price paid. Working dogs: up to the amount you have chosen or market value, whichever is less.
  • Legal liability cover as a dog owner for injuries to others or damage to their property.
  • Option to increase vet's fees to £3,000 or £4,000.
  • Loss of use for working dogs: if they become permanently unable to carry out their working duties, based on the insured amount you have chosen, or market value, whichever is less.
  • Permanent Health Extension: providing full cover throughout the time your dog or cat is insured with us.

What isn't covered:

  • Any excess, which is the amount you’ll need to pay towards a claim. Your policy documents will outline where these apply.
  • Any existing health conditions which you are aware of that have been diagnosed, awaiting diagnosis or treated before your cover starts.
  • Any existing health conditions which you are aware of that have been diagnosed, awaiting diagnosis or treated before your policy is due for renewal, unless the Permanent Health Endorsement is in force.
  • Any new illness, disease, or condition which first appears during the first 14 days of this cover, unless you can prove you have held previous continuous equivalent insurance up to the start of this cover.
  • Dogs listed in the Dangerous Dogs Act 1991.
  • Legal liability relating to any business or profession.

The features and exclusions listed are not exhaustive. Your cover will depend on your circumstances. Limits and exclusions apply. 

Why choose us?

Why choose us?

  • Mutual Bonus

    We reward loyalty through Mutual Bonus, a saving when you renew a General Insurance policy.

    Mutual Bonus

    We reward loyalty through Mutual Bonus, a saving when you renew a General Insurance policy.

  • Spread the cost

    We won't charge you extra if you choose to pay monthly by Direct Debit - no fees or interest.

    Spread the cost

    We won't charge you extra if you choose to pay monthly by Direct Debit - no fees or interest.

  • No fees

    We don't charge an administration fee when you make adjustments to or if you cancel your policy.

    No fees

    We don't charge an administration fee when you make adjustments to or if you cancel your policy.

More cover from us

Home Emergency Cover

Cover in the event of a sudden and unexpected domestic emergency. Home Emergency Cover offers added protection for when the unexpected happens.

Personal Belongings Insurance

Extend your contents insurance to cover the items that you take outside of your home, with up to 90 days cover anywhere in the world.

Personal Legal Expenses

Access to 24/7 legal advice and cover of legal costs and expenses for you and your family in the event of legal disputes.

Caravan Insurance

When you're exploring new places with your caravan, you want proper protection. Talk to us about cover than won't keep you tied down. 

Travel Insurance

Protection for our home contents insurance policyholders when taking a trip, covering important things like medical expenses and loss of money.

Smallholder Insurance

Providing cover to help your smallholding grow. Smallholder Insurance can be simply added to a home contents insurance policy.

Homeworker Insurance

If you run a business from your home, our Homeworker Insurance can be added to a home contents insurance policy for greater protection.

What's next?

Take out a new policy

Ready to buy your home insurance policy? We can help you to make sure that you get the right cover.

Existing customers

Get a new quotation, make changes to, discuss your renewal or cancel your home insurance policy.

Claims

Notify us of a new dog and cat insurance claim or speak to us about a claim that is in progress.